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- General Questions
- Q1: What is STRIVE?
STRIVE is a freelance agency that connects clients with highly skilled and verified freelance professionals across various industries. Our mission is to provide top-tier freelance services tailored to meet the unique needs of each client.
- Q2: What services does STRIVE offer?
STRIVE offers a wide range of freelance services including web development, graphic design, video editing, social media management, virtual assistance, and more. If you have a specific need, please reach out to us, and we’ll match you with the right professional.
- Q3: How does STRIVE ensure the quality of freelancers?
All freelancers at STRIVE undergo a rigorous verification process. This includes background checks, portfolio reviews, skill assessments, and interviews to ensure they meet our high standards of quality and professionalism.
- Hiring Process
- Q4: How do I hire a freelancer through STRIVE?
To hire a freelancer, you can simply visit our website and fill out the contact form detailing your project requirements. Alternatively, you can send us a message through any of our social media platforms, and our team will respond promptly to assist you in finding the right professional.
- Q5: How long does it take to get matched with a freelancer?
Once we receive your project details, we typically match you with a qualified freelancer within 48 hours. However, the timeframe may vary depending on the complexity and specifics of your project.
- Project Management
- Q6: How are projects managed on STRIVE?
Projects are managed through our user-friendly platform, which allows for seamless communication, milestone tracking, and file sharing between clients and freelancers. You can monitor the progress of your project and provide feedback directly through the platform.
- Q7: What if I am not satisfied with the freelancer's work?
Client satisfaction is our top priority. If you are not satisfied with the work delivered, please contact our support team. We offer unlimited revisions on the project to ensure the final output meets your expectations.
- Payments and Pricing
- Q8: How much does it cost to hire a freelancer through STRIVE?
Pricing varies depending on the scope and complexity of the project as well as the experience level of the freelancer. We offer competitive rates and flexible payment options to accommodate different budgets. Please contact us for a detailed quote.
- Q9: How are payments handled on STRIVE?
Payments are securely processed through our platform. We use an escrow system where clients deposit funds at the start of a project, and freelancers are paid upon completion of agreed milestones or the entire project, ensuring fairness and security for both parties.
- Q10: Are there any additional fees for using STRIVE?
STRIVE charges a service fee to cover administrative and operational costs. This fee is included in the total project quote provided to you. There are no hidden charges, and all fees are transparently communicated upfront.
- Support and Contact
- Q11: How can I get support if I have an issue or question?
Our support team is available 24/7 to assist you. You can contact us via email, phone, or through the live chat feature on our website. We are committed to providing prompt and effective support to ensure a smooth experience for our clients.
- Q12: Can I provide feedback on the freelancer's performance?
Yes, we highly value client feedback. After your project is completed, you will have the opportunity to rate and review the freelancer’s performance. This helps us maintain the quality of our services and assists other clients in making informed decisions.
- Q13: How do I contact STRIVE for additional questions?
For any additional questions or inquiries, you can reach us through the contact form on our website, email us at [email protected].. You can also send us a message through any of our social media platforms, including Discord, X, and Instagram. We are here to help!